Monday, March 12, 2012
Not all of your employees will have this quality, nor will most of them display this quality, but you'll know it when you see it. The quality is leadership. Even newbie's will display this quality right away. The leader is the employee that goes the extra mile, the one who doesn't have to be babysat, the one who knows what needs to be done, the one who knows how you...the boss thinks.
They show up everyday with the sole purpose of making your job easier. If something happened to you tomorrow, this person could jump into the captain's seat. Not everyone is born a leader, but they can learn. The best way to develop leaders is too be a leader yourself. Why? because leaders lead by example. If you're already a great leader, manager, boss etc...your employees are already getting an education in leadership.
I'm always reading about great leaders. Why? because I want to know how they think, and work. I want to be like them. There are a lot of leadership guru's, and books out there, and you may have your favourites. Here are a few of mine:
• Harvey Mackay
• Marcus Buckingham
• John C. Maxwell
Start developing your junior talent today, praise them, gently nudge them to their potential, recognize their accomplishments, reward their hard work because they will be your company's leaders tomorrow and five years from now.
Image credit: biewoef
Posted by Zac at 5:36 PM
Those 3 words are: "I don't care".
If the people that work for you stop caring about their work it has a direct impact on your business. It shows through their interactions with customers, with co-workers, it's reflected in their daily duties, and worse it can become infectious. If an "I don't care" attitude spreads throughout your team, and departments, it eventually becomes part of the company culture.
You don't even have to hear your employees say these 3 words, usually their attitude or expression, or body language will give it away. As Ralph Waldo Emerson said "What you do speaks so loud that I cannot hear what you say."
I care about all the work I've ever done, everywhere I've worked.
The morale of this story is that if you have employees that care, you'll never have to worry about the work they do.
Image Credit: CELALTEBER
Posted by Zac at 5:35 PM
There is one thing that you must absolutely master on a daily basis in every workplace. It doesn't matter where you work or what level you're at, you could be starting tomorrow in the mailroom or be the CEO.
Excel at this one thing, and you will become indespensable, you will be noticed, you will move up, you will get a raise, you will get offered a promotion.
What is it?
Be a problem solver.
That's it, it's that simple. It doesn't matter what kind of career or industry you are in. This is what you do on a daily basis. You solve problems.
Sometimes you do it alone, sometimes you do it in a team, but everybody at your company is doing it. Your CEO does it, only he or she solves bigger problems than you do. If you can't solve a problem, then somebody else will have to do it for you...or you will have to learn.
Why do you ask for a manager when you're on the phone with a customer service rep for your cell-phone company and they can't give you any answers? because you need an answer to your problem.
Keep this in mind the next time you are looking for a job, or at work tomorrow, or in the next meeting with your best client.
Sales people do this every day, production people do this every day, cleaning staff do this every day.
Work and life is about solving problems.
What do you think?
Image credit: riyono
Posted by Zac at 5:34 PM